Free
0
EUR
no credit card needed
Free and easy to use – Discover the power of journey mapping.
1 personal workspace
10 maps
10 personas
3 metric cards per map
3 planning cards per map
viewer seats: not available
The Free plan includes:
Card types: stage, text, icon, emotion, image, slider, metrics, planning
Collaborate on a single journey map
Export journey maps and personas as PDF
Filter journey maps
Smaply templates
Self-service support
on helpdesk
on helpdesk
Repository
33
EUR
per editor per month
(billed annually
390
EUR)
(billed annually
399
USD)
Unlock collaboration – Create and share professional journey maps.
1 team workspace
unlimited maps
unlimited personas
3 metric cards per map
3 planning cards per map
viewer seats: not available
All Free features, plus:
Card types: journey map link, opportunity, pain point
User roles: admin, editor, viewer
Comment threads on journey map cards
Journey map features: Saved views, custom map templates
Portfolio management
Access to Trust Center, standard T&C, standard SLA
Self-service support
on helpdesk
on helpdesk
Framework
58
EUR
per editor per month
(billed annually
690
EUR)
(billed annually
699
USD)
A framework for success – Impactful journeys based on unlimited live metrics.
3 team workspaces
unlimited maps
unlimited personas
unlimited metric cards per map
3 planning cards per map
viewer seats: 5 included
All Repository features, plus:
Metrics integrations: Google Analytics, Excel 365, Power BI
Card types: solutions
Password-protected
HTML sharing of single maps
HTML sharing of single maps
Journey Hierarchy template
5 coaching hours for onboarding (from 10 users)
1 ticket to Marc Stickdorn's Journey Management course (from 10 users)
Single-Sign-On
(from 10 users)
(from 10 users)
Helpdesk and email support
(24 hours response time)
(24 hours response time)
Popular
Governance
83
EUR
per editor per month
(billed annually
990
EUR)
(billed annually
999
USD)
Lead with precision –Unleash the full potential of journey management.
unlimited team workspaces
unlimited maps
unlimited personas
unlimited metric cards per map
unlimited planning cards per map
viewer seats: unlimited
All Framework features, plus:
Planning integrations: Jira, DevOps, Linear, Trello, Asana
Customizable taxonomy
Unlimited storage
Personal support and key account manager (from 10 users)
10 coaching hours for onboarding – benefit from our 15 years in service design (from 10 users )
2 tickets to Marc Stickdorn's Journey Management course
(from 10 users )
(from 10 users )
Full procurement service (contracting, SLA, MSA, NDA, IT-security review, from 10 users)
Optional dedicated regional single-tenant hosting (costs depending on set-up)
Compare in Detail
Full feature comparison
Free
0
EUR
0
USD
Repository
390
EUR
399
USD
Framework
690
EUR
699
USD
Governance
990
EUR
999
USD
Journey Visualization
max. 1 card per map
max. 3 cards per map
max. 3 cards per map
unlimited
unlimited
unlimited
max. 3 cards per map
max. 3 cards per map
unlimited
unlimited
max. 3 cards per map
max. 3 cards per map
max. 3 cards per map
unlimited
Journey Management
Roles
€ 390 per editor
€ 690 per editor
€ 990 per editor
not available
not available
5 included
unlimited
Support & Learning
5 hours included (from 10 users)
10 hours included (from 10 users)
5 hours (from 10 users)
1 free ticket from 10 users
2 free tickets from 10 users
● FAQ
Frequently Asked Questions
Answers to commonly asked questions