Free
€0
EUR
No credit card needed
Free and easy to use – Discover the power of journey mapping.
1 personal workspace
10 maps
10 personas
3 advanced cards / map
viewer seats: not available
Includes:
Basic cards: stage, text, icon, emotion chart, image, slider
Advanced cards*: embed, metrics, planning
Portfolio cards*: paint point, opportunity, solution
*3 of each card / map
Advanced cards*: embed, metrics, planning
Portfolio cards*: paint point, opportunity, solution
*3 of each card / map
20+ integrations including Google Analytics, PowerBI, Jira and DevOPs
Collaborate on a single journey map
Export to PDF
Self-service support
on helpdesk
on helpdesk
Repository
€33
EUR
per editor / month
(billed yearly
390
EUR)
Unlock collaboration – Create and share professional journey maps.
1 team workspace
unlimited maps
unlimited personas
unlimited portfolio cards
viewer seats: not available
All Free features, plus:
Advanced cards: journey map link
User roles: admin, editor, viewer
Comment threads on journey map cards
Journey map features: Saved views, custom map templates
Portfolio management and prioritization matrix
Access to Trust Center, standard T&C, standard SLA
Self-service support
on helpdesk
on helpdesk
Framework
€58
EUR
per editor / month
(billed yearly
690
EUR)
A framework for success – Impactful journeys based on unlimited live metrics.
3 team workspaces
unlimited maps
unlimited personas
unlimited advanced cards
viewer seats: 5 included
All Repository features, plus:
Password-protected
HTML sharing of single maps
HTML sharing of single maps
Journey Hierarchy template
5 coaching hours for onboarding (from 10 users)
1 ticket to Marc Stickdorn's Journey Management course (from 10 users)
Single-Sign-On
(from 10 users)
(from 10 users)
Helpdesk and email support
(24 hours response time)
(24 hours response time)
Popular
Governance
€83
EUR
per editor / month
(billed yearly
990
EUR)
Lead with precision –Unleash the full potential of journey management.
unlimited team workspaces
unlimited maps
unlimited personas
unlimited advanced cards
viewer seats: unlimited
All Framework features, plus:
Service account integrations: PowerBI, Google Analytics and Excel365
Customizable taxonomy
Unlimited storage
Personal support and key account manager (from 10 users)
10 coaching hours for onboarding – benefit from our 15 years in service design (from 10 users )
2 tickets to Marc Stickdorn's Journey Management course
(from 10 users )
(from 10 users )
Full procurement service (contracting, SLA, MSA, NDA, IT-security review, from 10 users)
Optional dedicated regional single-tenant hosting (costs depending on set-up)
Free
$0
USD
No credit card needed
Free and easy to use – Discover the power of journey mapping.
1 personal workspace
10 maps
10 personas
3 advanced cards / map
viewer seats: not available
Includes:
Basic cards: stage, text, icon, emotion chart, image, slider
Advanced cards*: embed, metrics, planning
Portfolio cards*: paint point, opportunity, solution
*3 of each card / map
Advanced cards*: embed, metrics, planning
Portfolio cards*: paint point, opportunity, solution
*3 of each card / map
20+ integrations including Google Analytics, PowerBI, Jira and DevOPs
Collaborate on a single journey map
Export to PDF
Self-service support
on helpdesk
on helpdesk
Repository
$38
USD
per editor / month
(billed yearly
449
USD)
Unlock collaboration – Create and share professional journey maps.
1 team workspace
unlimited maps
unlimited personas
unlimited portfolio cards
viewer seats: not available
All Free features, plus:
Advanced cards: journey map link
User roles: admin, editor, viewer
Comment threads on journey map cards
Journey map features: Saved views, custom map templates
Portfolio management and prioritization matrix
Access to Trust Center, standard T&C, standard SLA
Self-service support
on helpdesk
on helpdesk
Framework
$67
USD
per editor / month
(billed yearly
799
USD)
A framework for success – Impactful journeys based on unlimited live metrics.
3 team workspaces
unlimited maps
unlimited personas
unlimited advanced cards
viewer seats: 5 included
All Repository features, plus:
Password-protected
HTML sharing of single maps
HTML sharing of single maps
Journey Hierarchy template
5 coaching hours for onboarding (from 10 users)
1 ticket to Marc Stickdorn's Journey Management course (from 10 users)
Single-Sign-On
(from 10 users)
(from 10 users)
Helpdesk and email support
(24 hours response time)
(24 hours response time)
Popular
Governance
$96
USD
per editor / month
(billed yearly
1149
USD)
Lead with precision –Unleash the full potential of journey management.
unlimited team workspaces
unlimited maps
unlimited personas
unlimited advanced cards
viewer seats: unlimited
All Framework features, plus:
Service account integrations: PowerBI, Google Analytics and Excel365
Customizable taxonomy
Unlimited storage
Personal support and key account manager (from 10 users)
10 coaching hours for onboarding – benefit from our 15 years in service design (from 10 users )
2 tickets to Marc Stickdorn's Journey Management course
(from 10 users )
(from 10 users )
Full procurement service (contracting, SLA, MSA, NDA, IT-security review, from 10 users)
Optional dedicated regional single-tenant hosting (costs depending on set-up)
Compare in Detail
Full feature comparison
Free
Repository
Framework
Governance
Journey Visualization
max. 3 cards per map
max. 3 cards per map
max. 3 cards per map
max. 3 cards per map
max. 3 cards per map
unlimited
unlimited
max. 3 cards per map
max. 3 cards per map
unlimited
unlimited
max. 3 cards per map
max. 3 cards per map
unlimited
unlimited
Journey Management
Roles
€ 390 per editor
€ 690 per editor
€ 990 per editor
not available
not available
5 included
unlimited
Support & Learning
5 hours included (from 10 users)
10 hours included (from 10 users)
5 hours (from 10 users)
1 free ticket from 10 users
2 free tickets from 10 users
● FAQ
Frequently Asked Questions
Answers to commonly asked questions