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Jamin on a stage with a microphone, talking about service design.

The Poet-Developer-Designer: A unique perspective on service design leadership from Jamin Hegeman

Professionals working in the experience innovation field represent an array of skills and knowledge: Designers and managers, researchers and engineers, data-driven and creative folks, CX, UX, EX… the profession has many faces. We are thrilled to have a renowned CX expert share some of his background, his learnings, and a few insights into his work: please meet Jamin Hegeman!
Isabel Grillmayr
October 23, 2024

Browse all articles

a smartphone, a voice assistant and headphones
Isabel Grillmayr
August 25, 2023
two people holding hands
Katharina Rainer
May 18, 2023
an orchestra playing in a theatre
Michael Steingress
April 26, 2023
visualization of the smaply and the uxpressia logo on grey and black background
Katharina Rainer
February 8, 2023
illustration of a hand with a heart in the middle
Marc Stickdorn
December 15, 2022
Learning card deck
Isabel Grillmayr
August 19, 2020
journey map repository
Katharina Rainer
March 30, 2020
images showing the experience at an airport
Marc Stickdorn
March 20, 2020
experience researrch in restaurant
Anna Katharina Reisenberger
March 10, 2020
Person writing creating a persona
Antonia Cramer
February 18, 2020
Marc Stickdorn smiling into the camera
Marc Stickdorn
February 14, 2020
person drawing on stakeholder map template hanging from a wall
Antonia Cramer
December 15, 2019
students sitting around a table talking
Birgit Bosio
October 1, 2019
Man waving into the camera with a microphone in the foreground.
Marc Stickdorn
August 20, 2019

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