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Every project, whether it focuses on the customer experience or employee experience, requires a bit of research or data to make informed decisions. These learning cards on experience research help you to dig into the topic.
These cards share some of the different experience research methods you can draw upon to further your work. Each one of the cards highlights the advantages and disadvantages to each method, and a few overall tips for planning your research.
Use these cards as you like – print them, bring them to a workshop, keep them by your desk or share them with a friend.
Isabel has a multifaceted background that seamlessly weaves together business acumen, sustainability expertise, and a profound understanding of tourism management. A true marketer at heart, she is driven by her passion for crafting exceptional experiences through service design, all while prioritizing sustainability and fostering innovation. Currently pursuing a master's degree in sustainability management, Isabel's commitment to shaping a more responsible and forward-thinking business landscape shines through her inspirational articles.
